The staff helped quickly resolve my WiFi issues, showing their commitment to guest satisfaction.

The layout of the hotel was confusing, with the elevator located far from the lobby, making it less convenient.

The free coffee and tea options were a nice touch.

The towels were stiff and hard, lacking comfort. The entire experience was overshadowed by the water leaking from the ice machine, contributing to an atmosphere that felt unkempt and disorganized.

Great location for dining!

Pleasant Stay with Friendly Service

I had a great experience during my recent visit. The staff made our shuttle arrangements seamless, showing genuine hospitality. The convenient location made it easy to explore nearby attractions. For dinner, I recommend checking out local options as the in-house restaurant could use some improvements.

during my stay, the staff were exceptionally accommodating, and the king room with a sofa bed was surprisingly cozy. the location was perfect, close to multiple dining spots and shopping areas. my previous experiences in harlingen were okay, but this one truly exceeded my expectations.

the shower had some stains on the curtain.

This place suits me perfectly with great amenities like free internet access, a fitness center, and a welcoming bar/lounge area. I remember how the staff helped me with local taxi numbers on my first stay. Highly recommend!

Double Room with Two Double Beds was spacious, but the bathroom had a smelly drain.

comfortable stay but minor inconveniences

The King Room with Sofa Bed was nicely updated, featuring very comfortable bedding that ensured a restful night's sleep. The location offered great access to a variety of TexMex restaurants, and I appreciated the convenience of having a mall and a Bass Pro Shop nearby. The hotel had useful amenities like a mini fridge and microwave, making my stay even more enjoyable.

Though the bathroom cleanliness could use some improvement.

Despite a few hiccups, I loved my stay! The food at the bistro was surprisingly good, and the quiet atmosphere made relaxing easy. However, I had issues with the initial room setup. I would stay here again!

The stay featured very comfortable bedding, providing a restful sleep. The location was a highlight, with numerous TexMex dining options, a mall, and a nearby Bass Pro Shop for outdoor enthusiasts. However, the experience was marred by a dispute over a cancellation that wasn't processed correctly, resulting in ongoing charges, and poor communication from the staff regarding the deposit refund.

Comfortable king room with fridge. Staff was helpful, but communication issues arose.

Lovely stay! The hotel had a convenient mini fridge and microwave in my room. The guest laundry was a lifesaver too—nothing like clean clothes on the go!

However, I found a fan blowing on the wet carpet, and I thought I was in a horror movie with roaches crawling around! No thanks!